FAQ
Payments
What payment methods are accepted?
We accept payments by credit card (Visa, Mastercard, American Express), PayPal and some local solutions depending on your country.
Is my payment secure?
Yes, we use advanced encryption systems to ensure the security of your transactions.
Can I pay in installments?
Payment in 4 installments without fees is available exclusively via PayPal. Currently, no other installment payment options are offered.
Products
Are the items displayed online available?
We regularly update our inventory. If an item is out of stock, this will be indicated on the product page.
How to choose the right size?
Check our size guide available on each product page. If in doubt, contact us for advice.
Do you offer children's or plus size clothing?
No, we do not offer a selection of children's clothing. However, we do have sizes up to XXL. You can use our filters to refine your search.
Returns and Exchanges
What is your return policy?
You have 14 days from receipt of your order or date of purchase to return an unworn and unwashed item in its original condition.
Are return costs my responsibility?
Return costs depend on your location. Check our Returns page for details or contact us for more information.
Customer Service
How to contact you?
You can reach us by email at [ online@peoples.com ] or via our contact form. Our store is available Monday to Friday, 10am to 6pm to answer your phone.
Do you respond on social media?
Yes, you can also contact us via Instagram.